Terms of Service

Effective Date: 23/09/2024

Welcome to ARAAI CLOTHING AND APPAREL PRIVATE LIMITED! By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing or using our Site, creating an account, or purchasing products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Site or purchase our products.

2. Eligibility

You must be at least 13 years old or have the permission of a parent or guardian to use our Site and purchase products. By using the Site, you represent and warrant that you meet this requirement.

3. Account Registration

  • Creating an Account: You may be required to create an account to access certain features of our Site or to make a purchase. You agree to provide accurate, complete, and up-to-date information during the registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Product Information and Availability

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on our Site are accurate, complete, reliable, current, or error-free.
  • Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of any product or discontinue any product at any time without notice.

5. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or issues with your payment method.
  • Pricing: Prices for products are listed in Rupees and are subject to change without notice. Additional charges such as taxes, shipping, and handling will be added as applicable.
  • Payment Methods: We accept UPI, PhonePe, Google Pay, debit card, credit card, and net banking. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.

6. Shipping and Delivery

  • Shipping Policy: We ship to [list countries or regions]. Delivery times and shipping costs vary based on your location and selected shipping method. We are not responsible for delays due to customs, shipping carrier issues, or other circumstances beyond our control.
  • Risk of Loss: Title to and risk of loss for products passes to you upon our delivery to the carrier.

7. Returns and Exchanges

  • Return Policy: We accept returns and exchanges within 10 days of delivery, provided the products are in original condition, unworn, and with all tags attached. Certain items, such as final sale items, gift cards, intimate apparel (e.g., underwear, swimwear), and customized or personalized items are not eligible for return.
  • Refunds: Refunds will be issued to the original payment method within 3-4 working days of receiving the returned item. Shipping costs are non-refundable.
  • Exchanges: If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

8. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of ARAAI CLOTHING AND APPAREL PRIVATE LIMITED or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, display, sell, or create derivative works from any content on our Site without our prior written consent.

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws.
  • Submit false or misleading information.
  • Engage in any activity that could harm, disrupt, or interfere with the functioning of the Site.
  • Attempt to gain unauthorized access to any part of the Site, other accounts, or our systems.

10. Disclaimer of Warranties

Our products and services are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free, secure, or uninterrupted, or that any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, ARAAI CLOTHING AND APPAREL PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or purchase of our products. Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid for the product(s) in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless ARAAI CLOTHING AND APPAREL PRIVATE LIMITED, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys fees, arising out of or in any way related to your use of the Site or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [ARAAI CLOTHING AND APPAREL PRIVATE LIMITED, Karnataka], without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in INDIA, Karnataka.

14. Changes to These Terms

We may update these Terms from time to time at our sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

15. Termination

We reserve the right to terminate or suspend your access to the Site, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Site will immediately cease.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

ARAAI CLOTHING AND APPAREL PRIVATE LIMITED
HD-381 WEWORK LATITUDE, 10TH FLOOR RMZ LATITUDE COMMERCIAL, NO. 69/458/69, BELLARY ROAD, HEBBAL, NEAR GODREJ APT,
Bangalore, Bangalore North, Karnataka, India - 560024
Email: support@araai.in

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.